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07 April 2008

Impedance Mismatch

Amazing that there is such disconnect in service communications in these modern days when communications are seemingly instantaneous.

TriNet, the HR company which formerly managed MySQL Inc's personnel payroll and benefits, agrees that they have received my COBRA enrollment and first month's payments last Thursday, all information has been forwarded and that my Blue Shield coverage should continue without interruption. However, Blue Shield of California disagrees and says that coverage has terminated and even if they have received the information, it won't appear on their system for 30 days anyways.

*sighs*

This kind of makes things tricky for refilling prescriptions.

So much for 'uninterrupted service'.
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